Returns & Exchanges
We want you to love your Hario brewing equipment, which is why we offer a 30-day return window for items in their original packaging. If your purchase doesn't meet your expectations, our team is here to ensure a smooth and simple return process.
Initiate Your Request
Visit our returns portal and enter your order number and email address to begin the process.
Prepare the Package
Securely pack the unused items in their original Hario packaging, ensuring all glass components are well-protected.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing